How can we help you?
What is STERILIGHT
Sterilight is the brand name of our top quality UV sterilizers. You can see the products under "Our Products" in main menu or by clicking one of them in Home page.
Do the products really sterilize?
Of course! All of our products are manufactured under strict quality control system, lab testing with real bacteria and viruses, and also certificated as well. All products have FC, ROHS, CE standards.
Are there any discounts?
Yes! we offer now 50% discount on our products due to Covid-19 days. In addition you can enjoy express FedEx shipping to your directly to home / office for free, by using the free code in our home page.
Do you accept all payment methods?
We accept most of credit cards (VISA, Mastercard) and PayPal payments as well. All of our payments are safe and secured with SSL advanced technology.
When should I receive my order?
Once order is placed: Order processing time ~3-4 business days + shipping time ~3-5 business days for Express shipping (FedEx) / 12 -25 business days epackage (may vary based on your location).
I recieved an item and want to return it, what should i do?
Of course. Our policy lasts 30 days. Please contact us by Email :email@example.com / "contact us" page inquiry, and you'll get clear instructions how to do it. you can check also our detailed returns policy : No problem. Our policy lasts 30 days. Please contact us by Email :firstname.lastname@example.org / "contact us" page inquiry, and you'll get clear instructions how to do it. you can check also our detailed returns policy : https://sterilir.com/policies/refund-policy
UV light is safe?
Yes. it's safe led UV technology. As every other UV products, do not use directly on the skin, eyes or any part of your body or pets. In addition our sterilizers have safety sensor which turns off the light when lamp is not directed to the surface.
Where is my order? How can I check it?
You can check where is your order on "Track your order page". Just insert your tracking number (that was sent to your email) or your phone/email+order number, and you'll see the order status.